https://cleanforcehq.com/insights/Field notes on Salesforce technical debt and Org cleanup by Johann Furmann.en https://cleanforcehq.com/insights/tech-debt-is-not-a-technical-problem/https://cleanforcehq.com/insights/tech-debt-is-not-a-technical-problem/Thu, 17 Sep 2026 08:00:00 +0000Getting cleanup approvedIt’s a business efficiency tax. Most business stakeholders think of tech debt as: “something IT should fix later.” https://cleanforcehq.com/insights/that-big-feature-you-ve-promised-for-q3/https://cleanforcehq.com/insights/that-big-feature-you-ve-promised-for-q3/Thu, 17 Sep 2026 08:00:00 +0000Delivery is slowing downIts real start date was last month. You just didn't put it on the roadmap. https://cleanforcehq.com/insights/it-s-hard-to-do-the-right-thing/https://cleanforcehq.com/insights/it-s-hard-to-do-the-right-thing/Thu, 17 Sep 2026 08:00:00 +0000Afraid to touch itThere's a trap in running a Salesforce program that's three, four, five years old. You can be extremely busy and still be doing the wrong thing. https://cleanforcehq.com/insights/salesforce-cpu-soql-limits-save-cycle/https://cleanforcehq.com/insights/salesforce-cpu-soql-limits-save-cycle/Wed, 16 Sep 2026 08:00:00 +0000Always firefightingMost "messy org" automation problems come down to one mistake: people add automation to an Object without thinking about the save cycle. https://cleanforcehq.com/insights/ai-will-not-save-you-from-tech-debt/https://cleanforcehq.com/insights/ai-will-not-save-you-from-tech-debt/Wed, 16 Sep 2026 08:00:00 +0000AI is on the roadmapI keep hearing this: "We'll just let AI clean up the Org." Here's what actually happens: AI finds 1,400 unused Fields -> Great. https://cleanforcehq.com/insights/why-you-can-t-clean-your-case-page-layout/https://cleanforcehq.com/insights/why-you-can-t-clean-your-case-page-layout/Wed, 16 Sep 2026 08:00:00 +0000Afraid to touch itYour Case Object has 100 Fields on the Page Layout. You sit down with the Business to fix it. You walk out with 105. https://cleanforcehq.com/insights/org-cleaning-is-part-of-well-architected/https://cleanforcehq.com/insights/org-cleaning-is-part-of-well-architected/Wed, 16 Sep 2026 08:00:00 +0000Keeping it cleanThe Well-Architected Framework went from 3 pillars to 5. Translation: Running a clean Org is now officially architecture. https://cleanforcehq.com/insights/messy-salesforce-org-where-to-start/https://cleanforcehq.com/insights/messy-salesforce-org-where-to-start/Wed, 16 Sep 2026 08:00:00 +0000Afraid to touch it212 Flows on one Object. 212 Profiles for 800 Users. The Admin knew it was bad, She just didn't know where to start. https://cleanforcehq.com/insights/dear-salesforce-admin-who-inherited-a-messy-org/https://cleanforcehq.com/insights/dear-salesforce-admin-who-inherited-a-messy-org/Wed, 16 Sep 2026 08:00:00 +0000Afraid to touch itYou didn't build this. And now every bug lands on your desk. The Org isn't messy because you're bad at your job, It's messy because nobody ever owned the cleanup. https://cleanforcehq.com/insights/hot-take-i-don-t-like-dynamic-forms/https://cleanforcehq.com/insights/hot-take-i-don-t-like-dynamic-forms/Wed, 16 Sep 2026 08:00:00 +0000Cleanup playbookI know. Everyone else loves them. Salesforce is pushing them hard, and the demos look great. But after years of working with mature Orgs, I see what they turn into once the demo is over. https://cleanforcehq.com/insights/30m-salesforce-project-died-no-cleanup-owner/https://cleanforcehq.com/insights/30m-salesforce-project-died-no-cleanup-owner/Tue, 15 Sep 2026 08:00:00 +0000Thinking about a new OrgThis is a cautionary tale for anyone sponsoring a large transformation program based on something I saw a few years back. https://cleanforcehq.com/insights/want-to-cut-onboarding-time-clean-your-salesforce/https://cleanforcehq.com/insights/want-to-cut-onboarding-time-clean-your-salesforce/Tue, 15 Sep 2026 08:00:00 +0000Users avoid SalesforceEvery extra Tab, Field, Button, Component, Report, Flow and workaround is something new employees must learn or learn to ignore. https://cleanforcehq.com/insights/you-wouldn-t-start-cooking-in-a-filthy-kitchen/https://cleanforcehq.com/insights/you-wouldn-t-start-cooking-in-a-filthy-kitchen/Mon, 14 Sep 2026 08:00:00 +0000Users avoid SalesforceCounters piled with dishes, pans caked in grease, expired groceries hiding the salt. You'd lose your appetite before you touched the stove. https://cleanforcehq.com/insights/three-easy-steps-to-delete-unused-fields/https://cleanforcehq.com/insights/three-easy-steps-to-delete-unused-fields/Sun, 13 Sep 2026 08:00:00 +0000Cleanup playbookFind the unused Fields. "Where is this used?" in Setup, and a search across all Metadata in VS Code or/and use an AI tool if you like. Check the data too, zero references plus an empty… https://cleanforcehq.com/insights/salesforce-record-type-maze-cost/https://cleanforcehq.com/insights/salesforce-record-type-maze-cost/Fri, 11 Sep 2026 08:00:00 +0000Users avoid SalesforceTen years of organic growth turns a clean contact center into a Record Type maze. Duplicates like "Customer Care - NEW" next to "Standard Support". Leftovers from dead projects. Record… https://cleanforcehq.com/insights/more-reasons-management-invest-salesforce-cleanup/https://cleanforcehq.com/insights/more-reasons-management-invest-salesforce-cleanup/Thu, 10 Sep 2026 08:00:00 +0000Getting cleanup approvedHere are five more practical reasons. Many bugs are not random. They are symptoms of messy Configuration, unclear ownership, bad Data or old Automation. https://cleanforcehq.com/insights/salesforce-team-constant-firefighting/https://cleanforcehq.com/insights/salesforce-team-constant-firefighting/Thu, 10 Sep 2026 08:00:00 +0000Always firefightingI know many Salesforce teams, maybe most, where the team spends half its time or more on fires. First level support. Bug fixing. Deployments that need three people and a weekend to get through. https://cleanforcehq.com/insights/clean-crm-employee-branding-sales-onboarding/https://cleanforcehq.com/insights/clean-crm-employee-branding-sales-onboarding/Wed, 09 Sep 2026 08:00:00 +0000Users avoid Salesforce"It’s a mess. Their CRM looks like a 1980s cockpit. There are 15 buttons on one page and they told me 'don't click that one, it breaks the system.' It’s going to take me months just to… https://cleanforcehq.com/insights/you-overestimate-the-effort-of-cleaning-your-org/https://cleanforcehq.com/insights/you-overestimate-the-effort-of-cleaning-your-org/Wed, 09 Sep 2026 08:00:00 +0000Afraid to touch itTeams delay cleanup for years because it feels like a high-stakes multi quarter rebuild, but in reality most Orgs don't need one. They need disciplined removal: unused Fields removed, Page… https://cleanforcehq.com/insights/your-org-doesn-t-break-it-suffocates/https://cleanforcehq.com/insights/your-org-doesn-t-break-it-suffocates/Tue, 08 Sep 2026 08:00:00 +0000Delivery is slowing downNobody wakes up one day to find their Salesforce Org has collapsed. There's no single Flow that brings the whole thing down, no one Apex class that finally tips it over. What actually… https://cleanforcehq.com/insights/salesforce-org-owners-ask-your-team/https://cleanforcehq.com/insights/salesforce-org-owners-ask-your-team/Mon, 07 Sep 2026 08:00:00 +0000Afraid to touch itWhen did you last ask your team if the Org is still clean enough to work with? Not the roadmap. Not the release date. The actual mess underneath. https://cleanforcehq.com/insights/agentforce-ready-salesforce-org/https://cleanforcehq.com/insights/agentforce-ready-salesforce-org/Mon, 07 Sep 2026 08:00:00 +0000AI is on the roadmapAI doesn't fix a messy foundation. It inherits it. Tangled automation, bad data, contradicting logic the agent learns all of it and confidently does the wrong thing, faster. https://cleanforcehq.com/insights/salesforce-ux-last-used-method/https://cleanforcehq.com/insights/salesforce-ux-last-used-method/Fri, 04 Sep 2026 08:00:00 +0000Users avoid SalesforceYour users don’t hate Salesforce, they hate the absolute mess you are forcing them to work with (UX). You make them use page layouts are buried in 150 elements of clutter. https://cleanforcehq.com/insights/claudeforce-is-not-replacing-your-page-layouts-anytime-soon/https://cleanforcehq.com/insights/claudeforce-is-not-replacing-your-page-layouts-anytime-soon/Fri, 04 Sep 2026 08:00:00 +0000AI is on the roadmapFirst, adoption takes time. Most orgs are years away from AI being the primary interface for their users. https://cleanforcehq.com/insights/pattern-unification-is-part-of-every-good-cleanup/https://cleanforcehq.com/insights/pattern-unification-is-part-of-every-good-cleanup/Thu, 03 Sep 2026 08:00:00 +0000Cleanup playbookEvery Org accumulates patterns. A trigger framework from 2019. Another one from 2022 because the second team didn't like the first one. Error logging that works one way in Service Cloud and… https://cleanforcehq.com/insights/cleanup-should-be-simple-that-s-the-whole-point/https://cleanforcehq.com/insights/cleanup-should-be-simple-that-s-the-whole-point/Thu, 03 Sep 2026 08:00:00 +0000Keeping it cleanWhenever a cleanup initiative needs the company's best architects, months of planning, and multiple steering committees, it's not simple anymore, and it's not really cleanup. It's something… https://cleanforcehq.com/insights/delete-unused-salesforce-profiles-permission-sets/https://cleanforcehq.com/insights/delete-unused-salesforce-profiles-permission-sets/Wed, 02 Sep 2026 08:00:00 +0000Cleanup playbookWhat you gain: A Profile and Permission Set setup that's actually easier to read, with no decade of leftovers distracting from the access model you're actually running today. https://cleanforcehq.com/insights/dont-waste-money-on-new-salesforce-org/https://cleanforcehq.com/insights/dont-waste-money-on-new-salesforce-org/Wed, 02 Sep 2026 08:00:00 +0000Thinking about a new OrgI'm going to put my foot down on this one: >90% of "we need a new Salesforce Org" should be a cleanup and focused refactoring effort instead. https://cleanforcehq.com/insights/low-salesforce-adoption/https://cleanforcehq.com/insights/low-salesforce-adoption/Wed, 02 Sep 2026 08:00:00 +0000Users avoid SalesforceHave you tried combining Org Cleanup, Change Management, and User Training? https://cleanforcehq.com/insights/clean-data-clean-org-successful-ai/https://cleanforcehq.com/insights/clean-data-clean-org-successful-ai/Wed, 02 Sep 2026 08:00:00 +0000AI is on the roadmapOr as Marc Benioff said: "You have to get your data right to get your AI right." (Nov 2025). If you try to build your AI future on dirty data or Org it will always fail. https://cleanforcehq.com/insights/salesforce-account-page-layout-balance/https://cleanforcehq.com/insights/salesforce-account-page-layout-balance/Tue, 01 Sep 2026 08:00:00 +0000Cleanup playbookHere's how I think about it: The balance isn't about cramming more or less onto the page, it's about deciding what earns a permanent seat versus what earns one click. https://cleanforcehq.com/insights/status-fields-that-do-almost-nothing-makes-me-sad/https://cleanforcehq.com/insights/status-fields-that-do-almost-nothing-makes-me-sad/Tue, 01 Sep 2026 08:00:00 +0000Cleanup playbookBecause: Every transactional Object needs a Status Field and the Status Field is god. https://cleanforcehq.com/insights/friction-isn-t-complicated-to-fix-it-s-just/https://cleanforcehq.com/insights/friction-isn-t-complicated-to-fix-it-s-just/Tue, 01 Sep 2026 08:00:00 +0000Users avoid SalesforceThat extra seconds on a Case because of Page Layout with Fields nobody uses -> Clean the Page Layout! https://cleanforcehq.com/insights/less-ai-more-cleaning-orgs/https://cleanforcehq.com/insights/less-ai-more-cleaning-orgs/Mon, 31 Aug 2026 08:00:00 +0000AI is on the roadmapIf you're sick of hearing about Agentforce, agentic this, AI/Agentforce that you're not alone. I get it. It's interesting. It's also not the problem sitting on your desk right now. https://cleanforcehq.com/insights/salesforce-stability-over-features/https://cleanforcehq.com/insights/salesforce-stability-over-features/Mon, 31 Aug 2026 08:00:00 +0000Delivery is slowing downYet in Salesforce, we prioritize feature-rich over stability constantly. New Objects, new Automations, another Integration bolted on, another App from the AppExchange. All in the name of "advanced." https://cleanforcehq.com/insights/salesforce-cleanup-business-value-examples/https://cleanforcehq.com/insights/salesforce-cleanup-business-value-examples/Sun, 30 Aug 2026 08:00:00 +0000Getting cleanup approvedExperience Cloud pages that went from loading in several seconds to feeling almost instant, simply because unnecessary and bloated scripts were no longer loaded. https://cleanforcehq.com/insights/clean-the-front-door-before-the-basement/https://cleanforcehq.com/insights/clean-the-front-door-before-the-basement/Sun, 30 Aug 2026 08:00:00 +0000Cleanup playbookMany teams spend months discussing technical debt while users struggle through cluttered Tabs, crowded Page Layouts, and hundreds of List Views. Experienced cleaners start at the front… https://cleanforcehq.com/insights/nobody-wants-to-use-your-account-page/https://cleanforcehq.com/insights/nobody-wants-to-use-your-account-page/Fri, 28 Aug 2026 08:00:00 +0000Users avoid SalesforceHave you ever actually looked at it? Despite all the Customer 360 talk, the Account is usually the worst record page in the entire org. https://cleanforcehq.com/insights/salesforce-cleanup-project-survive/https://cleanforcehq.com/insights/salesforce-cleanup-project-survive/Fri, 28 Aug 2026 08:00:00 +0000Getting cleanup approvedHonestly, most cleanup initiatives don’t die because of technical hurdles. They die because they run out of political capital. If no one can see the value, the budget gets yanked. https://cleanforcehq.com/insights/you-can-t-calculate-the-roi-of-a-crm/https://cleanforcehq.com/insights/you-can-t-calculate-the-roi-of-a-crm/Thu, 27 Aug 2026 08:00:00 +0000Getting cleanup approvedI hear this all the time. And honestly? It’s a cop-out.