One principle has served me well over the years:
- Always assume nobody will read the documentation.
- Always assume the next person is less familiar with the org than you are.
- Always assume they have no time.
It's Friday afternoon. Opportunity creation is broken. Sales is shouting. A deployment is waiting. Nobody is going to spend two hours reading Confluence pages to understand why Flow V17 Backup Final New updates a field called Status2__c.
A clean org is built for that moment: Clear names, small Validation Rules. Focused Flows. Simple automation. Obvious ownership.
The goal isn't to help people understand your solution when everything is calm.
The goal is to help them fix it when everything is on fire.
Is your Org carrying this kind of dirt?
Book a free 60-minute Salesforce Technical Debt Audit: a score for Usability and Build Quality, and your top cleanup priorities.
Book a free 60-minute Salesforce Technical Debt Audit: a score for Usability and Build Quality, and your top cleanup priorities.