“Half my team is fixing bugs instead of building.”
8 field notes on always firefighting
Your CPU/SOQL Limit problems aren't a volume problem. They're a save-cycle problem
Most "messy org" automation problems come down to one mistake: people add automation to an Object without thinking about the save cycle.
Read field note Always firefighting · 1 minNo, it is not normal to be firefighting all the time in your Salesforce Org
I know many Salesforce teams, maybe most, where the team spends half its time or more on fires. First level support. Bug fixing. Deployments that need three people and a weekend to get through.
Read field note Always firefighting · 1 minYou want fewer bugs, have you tried cleaning?
Every Salesforce team believes the same thing: bugs get fixed by debugging.
Read field note Always firefighting · 1 minYour Org Shouldn't Have Any High or Medium Priority Bugs. Period
No, that's not an exaggeration, Bugs are not acceptable.
Read field note Always firefighting · 1 minMore guardrails won't save you - Cleanup will!
The result? A sloppy user story got delivered. Most of it was fixed quickly, but a little technical debt remained in the org.
Read field note Always firefighting · 1 minMake wrong Salesforce logic look wrong
Teach them how to make wrong Salesforce logic stand out like a neon sign.
Read field note Always firefighting · 1 minA Clean Org for the Friday Afternoon Opportunity Bug
It's Friday afternoon. Opportunity creation is broken. Sales is shouting. A deployment is waiting. Nobody is going to spend two hours reading Confluence pages to understand why Flow V17…
Read field note Always firefighting · 1 minYou want to reduce bug hunting from 4 Hours to 15 Minutes?
Debugging most Validation Rules can go two ways: Hours of debugging with trial and error OR a 15 minute read like a well written business requirement.
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Let's open your Org together.
You don't need to fix everything. You need to fix the right things first. In 60 minutes we find them, and you leave with a score you can take into your next leadership meeting.