Your Case has:
- 4 Fields called “Notes”
- Picklist values nobody uses
- Data that contradicts itself
- 16 Validation Rules nobody understands
Guess what the Agent uses? All of it.
AI doesn't fix a messy Org. It turns a messy Org into an AI-accelerated mess.
Before the AI project starts: clean your Org!
Is your Org carrying this kind of dirt?
Book a free 60-minute Salesforce Technical Debt Audit: a score for Usability and Build Quality, and your top cleanup priorities.
Book a free 60-minute Salesforce Technical Debt Audit: a score for Usability and Build Quality, and your top cleanup priorities.