Improve Service Center productivity -> Clean Salesforce

One of the biggest service center productivity opportunities is often sitting right in front of their agents all day: Salesforce.

I've seen service centers spend years optimizing every second of agent time while agents still work with cluttered screens, unnecessary Fields, broken Buttons, slow page loads, and confusing processes.

Cleaning up Salesforce won't solve everything, but it can be a surprisingly powerful lever for improving onboarding, reducing handling times, and helping agents get their work done faster.

So next round of productivity optimization, try a Salesforce Cleanup.