Why You Can't Clean Your Case Page Layout

By , Salesforce CTA·1 min read·First shared on LinkedIn,

Your Case Object has 100 Fields on the Page Layout.

You sit down with the Business to fix it.

You walk out with 105.

Here's why:

  1. Every Field has a defender in the room.
  2. Nobody remembers why half of them exist, but nobody will say "kill it" either.
  3. You were there when most of them got added. You can't be the villain now.

4. Saying no to a stakeholder is harder than adding one more checkbox.

It's a proximity problem, you're too close to your own Org to cut anything from it.

Is your Org carrying this kind of dirt?
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