Your Salesforce Org is 3 years old. This is where the trouble starts.

Congratulations.

• Year 1: Everything is fast. New Fields in a day. Users love it.
• Year 2: A few shortcuts. “We'll clean it up later.”
• Year 3: Nobody remembers why there are 12 Stages on the Opportunity.
• Year 4: A simple change takes 3 sprints. Half the time goes to figuring out what will break.

Nobody decided this. It just happened. A Flow here. A Validation Rule there. A Record Type for that one team that left in 2023. A Permission Set for a consultant who never came back.

Each one made sense at the time. Together, they slow everything down.

And then comes the meeting you don't want. Your Head of Sales asks: “Why does everything take so long? Is Salesforce even the right platform for us?”

The platform isn't the problem. Four years of debt nobody paid down is. But try explaining that to someone who just waited 6 weeks for a new picklist value.

What I tell every team hitting year 3

• Put cleanup on the roadmap. Give it real capacity, not leftover time.
• Delete what nobody uses. Fields, Reports, Flows, Profiles.
• Every new build removes something old.
• Make one person own the Org's health.

Tech debt doesn't show up as a single outage. It shows up as a slow “no” to every business request.

Fix it before your Head of Sales starts looking at other platforms. How old is your Org?