Consider the cleaning crew that maintains your office building. Do you require a formal ROI calculation before they empty the trash cans or clean the facilities? Of course not. You invest in facilities maintenance because a chaotic, neglected environment hinders productivity, frustrates employees, and eventually becomes unusable.
Salesforce operates on the exact same principle. Over time, every org accumulates digital clutter, just ask your users about it.
The goal is to establish a regular maintenance routine before operations grind to a halt or Salesforce tries to sell you a new Org.
Not every business initiative demands a complex financial justification. Sometimes, maintenance is simply the baseline cost of running a professional, efficient organization.
Inspired by a comment of Pablo Gonzalez
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